Online quotes, 24 hours a day, seven days a week
Renault: 1st online service booking in the UK

Motion Trends,
21st March 2006.

Servicing is an essential part of ensuring your car stays in tip-top condition.

Now, the process couldn’t be easier with Renault being the first manufacturer in the UK to introduce a new hassle-free Service Booking Online facility which allows customers to book vehicle servicing with their preferred Renault dealer and obtain quotes online, 24 hours a day, seven days a week.

Renault’s new Service Booking Online enables customers to:

- Check which service their vehicle is due,
- Book a service,
- Book a specific workshop time slot with their local Renault dealer,
- Request pick-up and delivery of their vehicle if required,
- Request a courtesy car,
- Confirm the cost of the next service for their specific model and version,
- View each component of the service, priced and visible online,
- Request additional repair work to be carried out if necessary,
- Book an MOT (technical check, compulsory  if the vehicle is over three years old),
- Confirm the cost of the MOT,
- Print booking details and receive an email confirmation.

The service is simple to use and only takes a few minutes to register. Customers log on to the dedicated website, www.service.renault.co.uk, where they choose a log in, secure password and enter their details. A choice of nearby Renault dealers is presented for the customer to choose their preferred dealer themselves.

After completing their vehicle details such as registration number, current and annual mileage, whether the vehicle is a company car, Service Booking Online will return a confirmation of the vehicle and what version it is and advise when the customer’s next service is due. If there is more than one Renault vehicle in the family, customers can add these vehicles too.

Selisik Ergin, Director, Services & Quality, Renault UK, said, “Maintaining your vehicle by sticking to the manufacturer’s servicing schedule is crucial and Renault’s convenient Service Booking Online... also offers increased choice and the cost of the customer’s service or repairs are completely visible and clear on screen for them to see”.