The BMW ConnectedDrive service (optional) provides a situation-based transmission of comfort, safety and infotainment related information. The range of mobility services covers traffic information, emergency call functions, vehicle, enquiry and office services, travel and leisure-time planning facilities as well as internet connections.

Within the ConnectedDrive services, the BMW Assist provides a range of user-oriented support for different kinds of situations before setting out, while travelling, and at the final destination. In all, it includes an Enhanced Emergency Call function with automatic establishment of the car's location, Enhanced Traffic Information, an enquiry service, as well as the My Info interactive communication channel including the Send-to-Car function.

As part of the optional BMW Assist telematics service, the ConnectedDrive Enhanced Emergency Call function provides rescue services with detailed information on the type of collision and the risk of injury before they even arrive at the scene of an accident, to prepare appropriate medical care.

The information transmitted to the BMW Call Centre by the Enhanced Emergency Call function automatically determines the car's exact location, the mobile phone number associated to the car, the chassis number, the type and colour of the vehicle, as well as data collected by sensors in the car providing information on the nature and intensity of the collision.

The system registers the activation or non-activation of all restraint units fitted in the car as well as seat occupancy and the status of the front seat belts. It is also able to determine head-on, rear-end, side-on or multiple collisions, distinguishing from one type of collision to another. It is even able to determine whether the car has rolled over.

Apart from the data automatically sent out in this way, the system also enables the driver and/or front passenger to manually activate an emergency call and immediately contact the BMW Call Centre.

On a different level, the BMW TeleServices give the user the possibility to automatically agree on a service date with his workshop. Data compiled through the Condition-Based Service on-board diagnostic system on the condition of components subject to wear and tear is transferred to the customer's BMW Service automatically over a telephone line.

Also, new remote functions offered by BMW ConnectedDrive now enable rescue services the world over to determine the precise location of the car and to lock and open the doors as required, once the driver has given his / her authorisation.